on demand cx network

A facilitated cloud cx network:

Always live, anywhere.

Why the oigo.cx network?

expand in the cloud

with the power of deep learning

top scorers

using a unified platform

Scalable OPS

managed services

analytics platform

wickedly potent tech

Z

best-in-class tools for agents

L

Opt-in to work from home or at a center.

5

Use a work-bidding and self-service scheduling system to get the pay and schedule you need .

P

Self-directed learning qualifies you for more interesting work and advancement.

P

A consistent and easy to use, intuitive agent interface facilitates your ability to work for multiple companies.

P

Get real-time guidance to so you can hit your service goals and meet your key performance indicators (KPI).

P

See in-depth reporting & real-time statistics on how you’re working,  how much you’re making and how you can make more.

Z

best-in-class Tools for operations

L

Reduce time to billing with instant-on infrastructure and resources.

L

Fill work gaps and retain top scoring agents.

L

Post work, recruit, get bids, schedule and assemble virtual teams.

L

Provide training and e-learning.

L

Manage on on-boarding, HR and payroll.

L

Use real-time statistics, deep learning, predictive analytics and next-best-action guidance to meet, or exceed, service levels and contract commitments.

Z

best-in-class tools for sales support and client management

P

Make more sales and deliver on your commitments with our unlimited pool of virtual resources.

P

Generate proposals with automated pricing and margin analysis.

P

Post work, get bids and create teams.

P

Monitor projects, analyze  performance and get real-time insight into billing, costs and commissions.

P

Let your customers log in to a descriptive analytics platform so they can see, create and share results of their key performance indicators.