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Tackling data silos that obstruct CX, and three other customer buzz kills that cloud and omnichannel eliminate.

October 24th, 2019|Comments Off on Tackling data silos that obstruct CX, and three other customer buzz kills that cloud and omnichannel eliminate.

Tackling data silos that obstruct CX, and three other customer buzz kills that cloud and omnichannel eliminate. Customer experience leaders strive for operational efficiency, effective IT environments and cost

What Are Curated Experiences?

“To increase customer engagement and conversion you need to know the end-to-end customer experience. To truly know it, you need first-party data, assisted by predictive analytics and machine learning. That knowledge, used to help craft curated customer experiences (curated cx), drives conversion,”  wrote Listing Debuts.

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