End-user, self-service for analyzing and creating Tabular Reports, Chart Visualizations, Dashboards.
Identify, analyze and share fluid patterns and trends in real time and give anyone credentials to use, explore and create, according to any specific role you give them.
Analytics for omnichannel contact center operations
Change drill paths into metrics that drive omnichannel KPI.
Custom navigation based on stakeholder needs.
Include any dimension of metrics into your analysis and push views to any user in the organization.